Closed Caption Maker
Veteran-Owned Small Business
1955 Kensington Street • Harrisburg, PA 17104
wGallant@CCmaker.com • www.CCmaker.com
to send us your video file(s) Print This Page (no faq)
Exhibits Nov 29 & 30 booth 423.
Add Subtitles to streaming video on the web!
WHAT ARE THE
STEPS USED TO ADD SUBTITLES TO MY VIDEO?
First, our transcribers produce a
word-for-word transcript of your video.
Then we manually sync each line of script with the audio.
We then create a subtitle file which is used by YouTube
to display the words when you press the CC button. Same with Vimeo.
We can create an open-captioned video for videos used in-house.
We can create an SCC/MCC caption file and embed it into your video for
If the original
audio is in English, we can create a caption file in Spanish.
Click here to play YouTube
Once video starts, click the
CC button if you don't see the subtitles.
Subtitles in English and Spanish.
Defaults to English, use menu to change to Spanish.
Click here to play Amazon
is an Amazon Video we recently added subtitles to.
We'll refund the
$1.99 rental charge, just for watching !
per minute of video; two day turnaround for videos less than an hour.
Client sends us the video file and we create the subtitle caption file,
normally SRT format.
We can also create caption files for broadcast; normally an SCC or MCC caption
$60/half hour for SD; $125/half hour for HD. New lower prices as of 11-12-2017.
We can create an 'open captioned' video file. Text is burnt into your video.
$2/video minute, with a minimum
of $15 per file.
transcribing (we do NOT use voice recognition).
Costco (WA) , Home Depot (GA) , DuPont (DE) ,
Los Alamos Nat'l Lab (NM) , USPS (TN, IL, MA, ME) , NY Bar Association (NY) ,
Colonial Insurance (SC) , Unum Insurance Company (ME) , I-Car Tech Ctr (WI) ,
Sanders/Lockheed (NH) , US Dept Interior/BOR (ID) , Albany Medical Center (NY)
, BAE Systems (NH) , WNY Indep Living Project (NY) , Department of Homeland
Security (DHS) , US Mint , CACI , GSA , State of NJ
University at Buffalo/SUNY CAT/UB (NY) ,
University of New Hampshire (NH) , Bowdoin College (ME) , University of Maine
(ME) , City College (NY) , University of New Mexico (NM) , Fitchburg State
College (MA) , SW Texas State University (TX) , San Diego City College (CA) ,
University of WI - Extension (WI) , Dartmouth College (NH) , Salish Kootenai
College (MT) , NYU (NY) , Univ of Iowa , Marin CC (CA) , CAL State – San Marcos
, Temple Univ (PA) , NE Univ (MA) , Penn State (PA) , UC Berkeley (CA) , San
Diego State (CA) , CSU – Chico , Univ of VT , Marymount Univ (VA) , MSU –
Morehead (MN) , College of the Holy Cross (MA) , Renton Tech College (WA) , American
Univ (DC) , Madonna Univ (MI) , College of the Redwoods (CA) , American Univ
(DC) , Endicott College (MA) , GA State Univ (GA) , Hartford CC (MD) , Kenyon
College (OH) , Mt San Antonio College (CA) , Pellissippi State (TN) , Univ
Akron (OH) , Univ of NE (ME) , Univ TN-Chattanooga (TN) , Harvard Univ (MA)
Closed Caption Maker
1955 Kensington Street
Harrisburg, PA 17104
into your email program; otherwise windows 10 does strange things)
Website Created March 4, 1996….. Updated Nov 12 2017
-- INFO CONCERNING CAPTIONS/SUBTITLES FOR
INTERNET VIDEO OR VIDEOS USED IN-HOUSE.
BRAODCAST VIDEOS HAVE A FEW UNIQUE RULES NOT DISCUSSED HERE.
WHO IS CLOSED
Caption Maker is owned/ operated by Walter Gallant, who is a disabled Vet.
We have two full-time professional transcriptionists and one caption specialist
plus a couple of part-timers. We started in 1996!
WHAT SERVICES DOES
CLOSED CAPTION MAKER OFFER?
add subtitles to videos streamed on the Internet or videos used in-house.
We also caption broadcast video; not discussed in this FAQ.
WHAT IS THE
DIFFERENCE BETWEEN MY VIDEO AND “BROADCAST” VIDEO?
ISN’T MY VIDEO GOING TO BE BROADCAST ON YOUTUBE?
video is what you get on your TV.
The term “streaming video” is used to describe video played over the Internet.
WHAT IS THE
DIFFERENCE BETWEEN CAPTIONS AND SUBTITLES?
the U.S., the terms are normally used interchangeably.
Example: YouTube technically supports subtitles, but you turn them on/off with
the CC button.
I've seen other captioning companies on the Internet use the term “subtitles”
to mean the script is translated into another language.
WHAT IS THE
DIFFERENCE BETWEEN OFFLINE (PRE-RECORDED)
AND LIVE (REAL-TIME) CAPTIONING?
captioning is normally used with broadcast TV, but can also be seen on the
Internet, i.e., a live webinar.
In real-time captioning, a court reporter is 'typing' on a special keyboard and
special software creates the text,
which is then 'added' to the video as the viewer sees it.
captions is when captioning is done after the video has been recorded.
WHAT ARE THE STEPS
USED TO ADD SUBTITLES TO MY VIDEO?
our transcribers produce a word-for-word transcript of your video.
Once we have the transcript, we manually sync each line of script
with the audio. We then create a subtitle file which is used by YouTube
to add the words when you press the CC button. Same with Vimeo.
WHAT IS MEANT
BY: SRT, SCC, MCC
SRT subtitle file is a plain text file with an extension of .srt.
The SRT subtitle file is used by the system which streams your video over the
SCC and MCC are only used with broadcast video; not explained in this FAQ.
CAN THE POSITION
OF THE SUBTITLES BE CONTROLED?
an .srt subtitle file -- no.
we normally create a black area below your video and place
the subtitles in this area -- thus, not covering up any of your video.
A new subtitle format, WebVTT, has position control in YouTube.
Adds a little to the cost. As of this date, Vimeo does not support positioning.
CAN I SUPPLY THE
SCRIPT & IS IT LESS EXPENSIVE IF I DO?
client can supply a word-for-word text file of the script.
It is a little less expensive if you do. Most clients do not supply a script.
WHERE DO I START?
need to ask the place where the video will be played what
video file formats they accept and what subtitle format is needed.
Examples: YouTube accepts most video file formats and
subtitle formats such as .srt, WebVTT and others.
Amazon Video accepts several video/subtitle formats.
You start with where the video will be played!
USING A CAPTIONING
COMPANY OR DO IT IN-HOUSE?
charge $2/minute; includes transcribing.
For this, you get exactly what you need to add subtitles to your video.
You can't do it for less in-house, plus a highly paid video editor
should not be spending their time adding subtitles to a video they just edited.
EXACTLY, HOW MUCH
DOES IT COST?
is $2/video minute; include transcribing, with a minimum of $15/file.
HOW LONG DOES IT
TAKE TO CAPTION MY VIDEO?
a day or two for a single video.
WHAT VIDEO FILE
FORMATS DOES CLOSED CAPTION MAKER ACCEPT?
can accept any video format.
WHAT IS AN
OPEN-CAPTIONED VIDEO FILE?
open-captioned video file has the words burnt into the video.
The words are always visible and will work with any media player.
We normally place the subtitles below your video with a black
with white characters for good visibility.
'EMBEDDED' CAPTION MEAN?
normally deals with broadcast video.
The captions are 'hidden' inside the video file
and are turned on when played (aired) at the TV level.
WHAT TYPE OF FILES
DO I GET BACK?
A subtitle file, which you have to understand how to use.
Example: with YouTube you upload the subtitle file (.srt) to YouTube
with your video file and 'connect the two'.
2) We burn the subtitles into your video file creating an open-captioned video
HOW DO I PAY FOR
are flexible. New clients pay via PayPal.
DO CLOSED CAPTION
MAKERS' CAPTIONS MEET ADA REQUIREMENTS?
for the captioning part of the ADA.
The important feature is tagging/identifying who is speaking.
DO CLOSED CAPTION
MAKERS' SUBTITLES MEET FEDERAL SECTION 508 REGS?
the captioning part. Section 508 also deals with video description
for visually impaired persons -- we do not provide this service.
VD is used by visually impaired persons; it describes the content,
which the audio does not.
Very few companies add VD; if needed, it can be done when the video is edited.
DOES CLOSED CAPTION MAKER SUPPORT?
audio has to be in English.
We have a workflow to support other languages.
We create the English subtitle file, then that is
translated into the other language. Please call to discuss details.
If professionally translated, it is very expensive – as much as $.25 per word.
We are working with a freelance person to do 'ok' level of translating.
HOW ARE SOUND EFFECTS
AND MUSIC IDENTIFIED IN A SUBTITLED VIDEO?
Internet streaming video, we will only include the words of a
song if the words are clearly audible and the client supplies the text of the
If the words are not provided, we put up the music symbol to let the
deaf/hoh person know that music is playing.
If a sound effect is germane to the content of the video we add it; i.e. gun
WHAT IS THE
DIFFERENCE BETWEEN OPEN AND CLOSED CAPTIONS?
captions are always visible; the text is burnt into the video.
Closed captions, like in YouTube, can be turned on or off with the (CC) button.
ARE ALL YOUTUBE
videos can be subtitled by the owner. YouTube has an
optional auto-caption feature. Auto-captions use voice recognition software
and the error rate is based on the audio quality.
CAPTION MAKER CAPTION DVDs?
you are currently authoring the DVD, we can create a subtitle for it.
If it is an old DVD, we normally create an open-captioned mp4 video.
We do this for lots of colleges. We also do this for VHS tapes.
IS THE OWNER OF
THE VIDEO REQUIRED TO CAPTION IT?
no. The burden is on the user of the video.
If a company or a public entity uses a video, the ADA requires that video be
if needed by any employee. If you are a Federal agency, the Section 508 law
requires that videos be made accessible - even if not needed by an employee.
HOW/WHEN IS AUDIO
description is used by visually impaired people.
Additional audio is added to the program to describe
what a visually impaired person cannot see and is not describe in the audio.
do not offer this service.
HOW DO I CAPTION A
captioning can also be used on the Internet, i.e., a webinar.
Done like real-time TV, a court reporter listens to the audio and captioning is
added to the streaming video in real-time.
are companies who provide this service, we do not.
many companies post webinars on their website so those who
could not attend can watch it at a later time.
A recorded webinar is really just a video/audio file and we can add subtitles
end faq ++++