Closed Caption Maker
Service-Disabled Veteran-Owned Small Business
1955 Kensington Street • Harrisburg, PA 17104
wGallant@CCmaker.com • www.CCmaker.com
here to send us your video file(s)
Should you caption/subitle your videos?
There are several federal laws which require
including ADA, Section 504/508, FCC regulations and
We get this question all the time:
does the use of auto-generated captions
the requirements of the ADA? The answer is NO.
ADA requires sentence structure and speakers
be identified; auto-generated captions do neither.
Add Subtitles/Captions to videos.
Click here to play YouTube example.
Once video starts, click the CC button if you don't see the subtitles.
Subtitles in English and
Spanish. Defaults to English, use menu to change to Spanish.
Click here to play Grace Community Church example.
Once video starts, click the CC button if you don't see the captions.
This is for broadcast video using rollup captions; captions are
embedded into the video file.
Click here to play The DEA Museum for "Remembering Kiki"
We added subtitles; used with permission from DEA.
This is streaming video using popon subtitles.
We create subtitles for streaming videos; two day turnaround for videos less than an hour.
Client sends us the video file and we create the subtitle caption file, normally SRT format.
For streaming systems like YouTube, Vimeo, etc.
We can create an 'open captioned' video file. Text is burnt into your video.
$2/video minute, with a minimum of $15 per file.
We can also embed captions into your HD video for broadcast; normally MPEG-PS.
We can also create a 'sidecar'; normally an SCC or MCC caption file.
$60/half-hour for SD; $80/half-hour for HD.
Includes transcribing (we do NOT use voice recognition).
Closed Caption Maker
1955 Kensington Street
Harrisburg, PA 17104
(paste this into your email program; otherwise windows 10 does strange things)
ClosedCaption Maker is a Service-Disabled, Veteran-Owned Small Business.
(WA) , Home Depot (GA) , DuPont (DE) , Los Alamos Nat'l Lab (NM) , USPS
(TN, IL, MA, ME) , NY Bar Association (NY) , Colonial Insurance (SC) ,
Unum Insurance Company (ME) , I-Car Tech Ctr (WI) , Sanders/Lockheed
(NH), US Dept Interior/BOR (ID) , Albany Medical Center (NY) , BAE
Systems (NH) , WNY Indep Living Project (NY), Department of Homeland
Security (DHS) , US Mint , CACI , GSA , State of NJ,Penn State (PA),
University at Buffalo/SUNY CAT/UB (NY) , University of New Hampshire
(NH) , Bowdoin College (ME) , University of Maine (ME) , City College
(NY) , University of New Mexico (NM) , Fitchburg State College (MA) ,
SW Texas State University (TX) , San Diego City College (CA) ,
University of WI - Extension (WI) , Dartmouth College (NH) , Salish
Kootenai College (MT) , NYU (NY) , Univ of Iowa , Marin CC (CA) , CAL
State - San Marcos , Temple Univ (PA) , NE Univ (MA) , Penn State (PA)
, UC Berkeley (CA) , San Diego State (CA) , CSU - Chico , Univ of VT ,
Marymount Univ (VA) , MSU - Morehead (MN) , College of the Holy Cross
(MA) , Renton Tech College (WA) , American Univ (DC) , Madonna Univ
(MI) , College of the Redwoods (CA) , American Univ (DC) , Endicott
College (MA) , GA State Univ (GA) , Hartford CC (MD) , Kenyon College
(OH) , Mt San Antonio College (CA) , Pellissippi State (TN) , Univ
Akron (OH) , Univ of NE (ME) , Univ TN-Chattanooga (TN), Harvard Univ
FAQs -- INFO CONCERNING CAPTIONS/SUBTITLES FOR
INTERNET VIDEO OR VIDEOS USED IN-HOUSE.
BRAODCAST VIDEOS HAVE A FEW UNIQUE RULES NOT DISCUSSED HERE.
Closed Caption Maker is owned/ operated by Walter Gallant, who is a disabled Vet.
We have two full-time professional transcriptionists and one caption specialist
plus a couple of part-timers. We started in 1996!
We add subtitles to videos streamed on the Internet or videos used in-house.
We also caption broadcast video; not discussed in this FAQ.
Broadcast video is what you get on your TV.
The term “streaming video” is used to describe video played over the Internet.
In the U.S., the terms are normally used interchangeably.
Example: YouTube technically supports subtitles, but you turn them on/off with the
I've seen other captioning companies on the Internet use the term “subtitles” to
mean the script is translated into another language.
Real-time captioning is normally used with broadcast TV, but can also
be seen on the Internet, i.e., a live webinar.
In real-time captioning, a court reporter is 'typing' on a special keyboard and
special software creates the text,
which is then 'added' to the video as the viewer sees it.
Offline captions is when captioning is done after the video has been recorded.
First, our transcribers produce a word-for-word transcript of your video.
Once we have the transcript, we manually sync each line of script
with the audio. We then create a subtitle file which is used by YouTube
to add the words when you press the CC button. Same with Vimeo.
The SRT subtitle file is a plain text file with an extension of .srt.
The SRT subtitle file is used by the system which streams your video over the Internet.
SCC and MCC are only used with broadcast video; not explained in this FAQ.
With an .srt subtitle file -- no.
But, we normally create a black area below your video and place
the subtitles in this area -- thus, not covering up any of your video.
A new subtitle format, WebVTT, has position control in YouTube.
Adds a little to the cost. As of this date, Vimeo does not support positioning.
The client can supply a word-for-word text file of the script.
It is a little less expensive if you do. Most clients do not supply a script.
You need to ask the place where the video will be played what
video file formats they accept and what subtitle format is needed.
Examples: YouTube accepts most video file formats and
subtitle formats such as .srt, WebVTT and others.
Amazon Video accepts several video/subtitle formats.
You start with where the video will be played!
We charge $2/minute; includes transcribing.
For this, you get exactly what you need to add subtitles to your video.
You can't do it for less in-house, plus a highly paid video editor
should not be spending their time adding subtitles to a video they just edited.
Cost is $2/video minute; include transcribing, with a minimum of $15/file.
Normally a day or two for a single video.
We can accept any video format.
An open-captioned video file has the words burnt into the video.
The words are always visible and will work with any media player.
We normally place the subtitles below your video with a black
background with white characters for good visibility.
This normally deals with broadcast video.
The captions are 'hidden' inside the video file
and are turned on when played (aired) at the TV level.
1) A subtitle file, which you have to understand how to use.
Example: with YouTube you upload the subtitle file (.srt) to YouTube
with your video file and 'connect the two'.
2) We burn the subtitles into your video file creating an open-captioned video file.
We are flexible. New clients pay via PayPal.
Yes, for the captioning part of the ADA.
The important feature is tagging/identifying who is speaking.
Yes, the captioning part. Section 508 also deals with video description
for visually impaired persons -- we do not provide this service.
VD is used by visually impaired persons; it describes the content,
which the audio does not.
Very few companies add VD; if needed, it can be done when the video is edited.
The audio has to be in English.
We have a workflow to support other languages.
We create the English subtitle file, then that is
translated into the other language. Please call to discuss details.
If professionally translated, it is very expensive – as much as $.25 per word.
We are working with a freelance person to do 'ok' level of translating.
For Internet streaming video, we will only include the words of a
song if the words are clearly audible and the client supplies the text of the song.
If the words are not provided, we put up the music symbol to let the
deaf/hoh person know that music is playing.
If a sound effect is germane to the content of the video we add it; i.e. gun shot.
Open captions are always visible; the text is burnt into the video.
Closed captions, like in YouTube, can be turned on or off with the (CC) button.
YouTube videos can be subtitled by the owner. YouTube has an
optional auto-caption feature. Auto-captions use voice recognition software
and the error rate is based on the audio quality.
If you are currently authoring the DVD, we can create a subtitle for it.
If it is an old DVD, we normally create an open-captioned mp4 video.
We do this for lots of colleges. We also do this for VHS tapes.
Basically, no. The burden is on the user of the video.
If a company or a public entity uses a video, the ADA requires that video be made
if needed by any employee. If you are a Federal agency, the Section 508 law
requires that videos be made accessible - even if not needed by an employee.
Audio description is used by visually impaired people.
Additional audio is added to the program to describe
what a visually impaired person cannot see and is not describe in the audio.
We do not offer this service.
Real-time captioning can also be used on the Internet, i.e., a webinar.
Done like real-time TV, a court reporter listens to the audio and captioning is
added to the streaming video in real-time.
There are companies who provide this service, we do not.
But, many companies post webinars on their website so those who
could not attend can watch it at a later time.
A recorded webinar is really just a video/audio file and we can add subtitles to
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